Testimonials
Testimonials
Join thousands of happy podcasters
We go the extra mile to ensure all your podcasting questions are answered and any technical concerns are addressed. Our track record speaks for itself.
I sent in a functionality issue and it was immediately acknowledged and resolved. So impressed! Responsive and effective.
Jeff Hogan
That was such a quick response and I appreciate that Support simply fixed the problem. I had assumed ti was going to take a few days of going back and forth. Whew! Thanks.
Nicole Schiavi
Very helpful and proactive, many thanks!
Jaska Jost
Amazing customer service. I received detailed, step-by-step instructions on how to do what I needed to do. I am more than satisfied! All of my questions were answered in detail.
Natalie
The Castos support is always incredible helpful and knowledgeable!
Raphael Margreiter
Prompt replies Very knowledgeable Great service all around
Chad Colwell
Such a fantastic, thorough reply, and exactly the help I needed – above and beyond!
James Jordan
Excellent customer support, as always!
Geony Ayyad
Absolutely fantastic support. Clear and concise communication. Support took their time making sure they had the correct information and walked me through all of my questions.
Joe
REALLY appreciate the level of response and time to explain in detail the reply to my questions. Excellent : )
Shonagh
Very helpful, knowledgable, and quick to respond!
Frank Gallo
This is the best tech support I’ve encountered – certainly in the podcast hosting space. Great work!
Sol Hanna
I’ve never had someone solve an IT issue so quickly and completely with one quick answer (that wasn’t obvious — a conflict between 2 unrelated plugins). This saved me hours of frustration. Also, a really polite and thorough email.
Adam Johnston
The Castos team were super helpful digging into some stubborn bugs in our feed after we migrated our feed from FeedBlitz to Castos. I really appreciate continued effort to get the job done! Thanks to everyone who chipped in!
Ron
Support helped me solve a problem I’ve been working on for so long and did so in such an easy to follow and digestible way. Thank you SOOOO much!!!!
Dania
Thank you so much for all of your help! Your response was quick and resolved my matter perfectly. Thank you!
Sarah Bradley
Excellent service, support was prompt and effective. Couldn’t be happier with the product.
Thomas Berry
You are amazing. You solved my issue very fast.
Daniel Frey
More than great. A friendly, sincere response with helpful tips and links in the mail.
Frank Antonissen
The response in less than 24 hrs. on a not simple question was amazing. I feel I can go forward now.
Richard Ginnaty
I really appreciate the detailed answer with pictures. Great work! I’m glad I’m with you guys.
Mark Zaretti
Even though the support person wasn’t quite sure what my question was they provided solution options that solved my issue quickly and easily. Very happy with this service. Thank you!
Jaclyn Kennison
Wasn’t expecting such a straight forward answer. That’s what I like to hear from customer service. Thanks for being so quick and to the point!
Michael Petete
Both agents were very knowledgeable and helpful. I really loved the assistance received. Quick, accurate and helpful is what I will describe the support received. Thanks a lot team, keep it up.
Snarvin Savinon
I always get great support even for the silliest of queries. The team at Castos, really make you feel comfortable using their customer experience and products.
Paul Young
Castos are stinkin amazing. I love them!!!!!!
Jaime Huddleston
The explanation was simple and effective. I was able to fix my problems very quickly. Thank you!
Antje Bednarek-Gilland
Ridiculously fast and enthusiastic support from Suppor at Castos Castos has some of the best customer service I’ve experienced online anywhere. Hands down.
Jeremy
Castos support is stellar! Direct, concise, fast, effective! Thank you. Mardell Shares Stories loves you!
Sam McCombs
I appreciated the quick responses and that the support person was genuinely trying to help me solve the problem.
Shawni McBride
Fantastic, above-and-beyond support on this. Absolutely top tier.
Rob La Gatta
I continue to be amazed by the customer service. So incredibly helpful.
Andrew Scullin
I received responses from Support promptly! When I couldn’t find guidance that was relevant to my situation in the Knowledge Hub, they were able to provide insight in a way that I understood – even when I thought I was sounding repetitive, they broke down the steps for clarification.
Jezeth Esmas
Support has been very helpful with the issue I was having. I appreciate the polite and responsive nature of their replies.
Julia Rose
The Castos suport is great, flawless and fast. Thank you!
Dan Văscu
Great support. Answer was comprehensive and included tips for better utilizing features of Castos.
Nathan Shehorn
Agradezco mucho que me hayan informado! Me encanta la atención y la preocupación porque todo salga bien.
Sidney Sanchez
Super-helpful support. Totally solved my problem quick!
Jason
Just a really in depth and thoughtful response. I really appreciated it.
Ross Orpet
Wonderful, friendly, detailed and relevant responses.
Farrah Rose
Castos got onto the issue in a timely manner and had it sorted and communicated with me promptly. Thank you
Melinda
I asked a ton of questions and I got immediate responses to all of them. Thank you for the perfect experience!
Marco
brilliant support, thank you so much for the assistance and the time in taking a video of the issue ! first class support
John F
I was feeling very anxious about the migration/importing process, but Support completely turned things around! Responses were empathetic and clear and I now have a lot more faith in Castos for the long-term!
Shelley
The support is always really quick and friendly. All my queries have been resolved so far.
Simon
You have ensured that I will happily return to the Castos fold as soon as I’m able, and will gladly recommend y’all to anyone I meet.
Norm
Fast response, well thought out reply with helpful information. Exactly what a support experience should be!
James Bilsbrough
Very patient support for a total newbie, I very much appreciate the support
Maya Haviland
As always, your support team is the best. Any issue I have ever raised has been dealt with completely, professionally, and quickly. Thank you for your great support!
Tim Mead
Every person at Castos, from the CEO on down, has been extremely helpful! Thanks!
Dan McAneny
Super fast!
Gabradley Gacharbonneau
wonderfully quick and good solutions
Lisa Frederickson
Thanks so much! Even Googling, I couldn’t find that answer to my problem. Your customer service is awesome.
Julie Martinez
The support is one of the best things in Castos.
Marisa Carrio
Moving from Buzzsprout to Castos I found a problem & cancelled the redirect for fear of losing my next episode. I contacted Castos & was assisted by Support, who went above & beyond with their customer service. They sent screen recordings to help me navigate the dashboard & we discovered that a chrome extension was causing some vital tabs to be missing. I’m impressed with the Castos team & their non-bot (HUMAN) customer care. I look forward to using their system for years to come.⭐️⭐️⭐️⭐️⭐️
Matt Waters
The Castos support team is awesome and very responsive.
Derek Condit
You addressed my question and offered details I needed to make an informed decision.
Andrea Riley
YOOOOOOOOOOO! What the wonderful HELL kinda AWESOME customer service is THIS! Y’all, if you’ll pardon the less-than-elegant language, y’all need to be giving corporate trainings on how to exceed a customer’s concerns! THIS experience was/is AMAZING and I am sincerely and genuinely appreciative of not only the answer, but the way it was presented and delivered to me! It was EASY, easy and EASY to follow the instructions! YESSSSS!
Chase Murphy
Speedy and thorough support – outstanding!
David Shapiro
I appreciate being assisted after hours. Thanks so much! Have a good evening.
Andrea
The customer service representative provided precise, clear and helpful information to help us resolve a nagging problem.
HPK