Privacy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

 When ordering or registering on our site, as appropriate, you may be asked to enter your email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, respond to a survey or enter information on our site.

Aggregated Statistics

Castos collects aggregated, anonymous statistics in order to provide listener data for our customers. We log information about each download of an episode including data like IP addresses and user-agents. We then display this information on a podcast episode level to our customers in the form of Castos Analytics.

IP addresses are all hashed as they are stored in our system so none of this data is personally identifiable.  Castos never stores directly the IP address of podcast listeners, but rather a hashed version of IP addresses which is generalized to a State or City level.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Security

We strive to use a variety of the best security measures to help keep your information secure. For example, all communication with this website requires HTTPS. Passwords are not stored directly, they are hashed securely using advanced, well-tested methods.

Credit Cards

All credit card information is handled securely by our credit card processor, Stripe. Castos does not collect, store, or process your credit card information directly.

Do we use ‘cookies’?
A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device.  The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimise the user experience and ensure the sites services function properly.

To optimize the user experience for our customers we use cookies from Google Analytics and Facebook on our website.

Our Website uses cookies and other tracking and monitoring software to: distinguish our users from one another; collect standard Internet log information; and to collect visitor behavior information. The information is used to track user interactions with the Website and allows us to provide you with a good experience when you access the Website, helps us to improve our Website, and allows us to compile statistical reports on Website visitors and Website activity.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
We do not include or offer third party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Facebook cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiativeoptoutpage or permanently using the Google Analytics Opt Out Browser add on.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking

Your Data Rights

You may exercise your rights to access, correct, erase, object to processing, and request data portability where applicable in the following ways:

  • Changing your profile information by accessing the Settings page of the Castos dashboard.
  • You may request that your account be deleted entirely by submitting a request to us via email at hello@castos.com – this request will be processed within 14 days and you will be notified when your data has been removed from our systems.

Retention

Castos retains personal information you provide to create your account for as long as you maintain an account with us. Personal information used to provide the services to you will be kept long enough to provide you with the service, including in archives and logs used to maintain and develop the service. We may retain some usage statistics (including IP addresses) for as long as we have a business purpose in order to improve Castos’ services, but these statistics are no longer linked to a deleted account.

Information for European Union Customers

By using Fireside and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

hello@castos.com

Last updated: May 23, 2018