What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, respond to a survey or enter information on our site.
Castos collects aggregated, anonymous statistics in order to provide listener data for our customers. We log information about each download of an episode including data like IP addresses and user-agents. We then display this information on a podcast episode level to our customers in the form of Castos Analytics.
IP addresses are all hashed as they are stored in our system so none of this data is personally identifiable. Castos never stores directly the IP address of podcast listeners, but rather a hashed version of IP addresses which is generalized to a State or City level.
We strive to use a variety of the best security measures to help keep your information secure. For example, all communication with this website requires HTTPS. Passwords are not stored directly, they are hashed securely using advanced, well-tested methods.
All credit card information is handled securely by our credit card processor, Stripe. Castos does not collect, store, or process your credit card information directly.
Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimise the user experience and ensure the sites services function properly.
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiativeoptoutpage or permanently using the Google Analytics Opt Out Browser add on.
Your Data Rights
You may exercise your rights to access, correct, erase, object to processing, and request data portability where applicable in the following ways:
- Changing your profile information by accessing the Settings page of the Castos dashboard.
- You may request that your account be deleted entirely by submitting a request to us via email at [email protected] – this request will be processed within 14 days and you will be notified when your data has been removed from our systems.
Castos retains personal information you provide to create your account for as long as you maintain an account with us. Personal information used to provide the services to you will be kept long enough to provide you with the service, including in archives and logs used to maintain and develop the service. We may retain some usage statistics (including IP addresses) for as long as we have a business purpose in order to improve Castos’ services, but these statistics are no longer linked to a deleted account.
Information for European Union Customers
By using Castos and providing your information, you authorize us to collect, use, and store your information outside of the European Union.
International Transfers of Information
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.
1209 North Orange Street
Wilmington, DE 19801
Last updated: May 6, 2021